Intuitive Clarity Intensive
Client Agreement & Terms and Conditions
Please read this Agreement carefully before completing your booking. By completing payment for the Intuitive Clarity Intensive, you confirm that you have read, understood, and agree to the terms set out below. This Agreement is entered into between you (the Client) and the practitioner offering the Intuitive Clarity Intensive (the Practitioner), whose services are provided from Switzerland.
1. Nature of the Service
The Intuitive Clarity Intensive is an intention-focused coaching program that draws on intuitive methods to support clarity, personal development, and goal alignment. Sessions are offered as coaching conversations and reflective guidance, not as therapy, counseling, psychotherapy, psychoanalysis, or any form of medical or psychological treatment.
The Practitioner is not a licensed therapist, psychologist, or medical professional, and does not hold such credentials under Swiss law or any other jurisdiction. The services provided are not regulated under Swiss healthcare legislation and do not constitute medical advice. Clients are encouraged to seek appropriate professional support for any mental health, psychological, or medical concerns.
By booking, you confirm that you are not seeking the Intuitive Clarity Intensive as a substitute for professional mental health or medical care.
2. Sessions and Programme Structure
The program structure and number of sessions included are as described on the booking page at the time of purchase. All sessions are conducted online via video call. Sessions are not recorded by the Practitioner, and no recordings will be shared.
All main program sessions must be scheduled and completed within 90 days of your onboarding session. Sessions not used within this period will be forfeited unless an extension has been agreed in writing with the Practitioner.
3. Scheduling, Rescheduling, and Cancellation Policy
The required notice period for rescheduling is determined by your registration date: Founding Members (registered June–August 2026): 24 hours' notice. All other clients: 72 hours (3 days) notice.
The Practitioner respects your time and asks for the same in return. The following policy applies to all scheduled sessions:
- Standard notice period: A minimum of 72 hours (3 days) notice is required to reschedule a session.
- Short notice exception: As a gesture of goodwill, rescheduling requests made with at least 24 hours' notice may be accommodated at the Practitioner's discretion and subject to availability. This is an exception, not a guarantee.
- Medical circumstances: In the case of illness or medical emergency, sessions may be rescheduled regardless of notice period, subject to availability. The Practitioner asks that you notify her as early as possible.
- No-shows and repeated late cancellations: Sessions canceled with less than 24 hours' notice, or where the Client does not attend without prior notice, will be considered forfeited. In the case of a repeated pattern of late cancellation or non-attendance (two or more occurrences), the Practitioner reserves the right to review the working arrangement and may decline further rescheduling.
Each situation will be handled individually and with care. The intent of this policy is to protect the integrity of the program for both parties, not to be punitive.
4. Payment and Refund Policy
Payment is made in full at the time of booking via the designated payment platform. All prices are as stated on the booking page at the time of purchase.
If you wish to cancel before your onboarding session has taken place, a refund will be issued minus any payment processing fees charged by the payment provider (e.g. Stripe transaction fees). These fees are not within the Practitioner's control and cannot be reimbursed.
Once the onboarding session has taken place, no refunds will be issued. By proceeding with your booking, you acknowledge and accept this policy.
5. Confidentiality
The Practitioner commits to holding all information shared by the Client in the course of the program in strict confidence. Your personal circumstances, session content, and any other details you share will not be disclosed to any third party, except where required by law.
In return, the Client agrees to treat any guidance, frameworks, processes, or insights shared by the Practitioner during sessions as confidential, and not to share, reproduce, or distribute this content to third parties.
6. Intellectual Property
All materials, tools, frameworks, worksheets, and content provided as part of the Intuitive Clarity Intensive are the intellectual property of the Practitioner and are shared for the Client's personal use only. They may not be copied, reproduced, shared, distributed, resold, or used in any commercial context without the prior written consent of the Practitioner. Access to program materials does not confer any license or ownership rights.
7. No Guarantee of Results
The Intuitive Clarity Intensive is designed to support your personal development, clarity, and intention work. However, outcomes are not guaranteed. Results vary depending on a wide range of individual factors, including engagement, readiness, and personal circumstances. Any examples of client experiences or progress shared in relation to the program are illustrative only and do not constitute a promise of equivalent results.
8. Client Responsibility
You are responsible for your own well-being, choices, and decisions throughout and following the program. The Practitioner supports and guides; she does not direct, prescribe, or take responsibility for actions you choose to take as a result of your work together. You are encouraged to bring any concerns about your physical or mental health to the attention of a qualified professional.
9. Limitation of Liability
The Practitioner's liability is limited to the amount paid by the Client for the program. The Practitioner shall not be liable for any indirect, incidental, or consequential loss or damage — physical, psychological, financial, or otherwise — arising from participation in the Intuitive Clarity Intensive or from actions taken by the Client as a result of their work together. The Practitioner is only liable for damages caused by her own intentional misconduct or gross negligence. Participation in the program is voluntary and at the Client's own responsibility.
10. Testimonials and Anonymised Use
The Practitioner may use anonymised and unattributable information from client work — such as general themes, insights, or outcomes — for professional purposes including marketing, case studies, or publications, without identifying the Client in any way. No personally identifiable details will be shared or published without the Client's explicit written consent. If you share a testimonial or feedback voluntarily, the Practitioner may use it with your name or initials only if you have expressly agreed to this.
11. Dispute Resolution
In the event of any concern or dispute arising from this Agreement or the services provided, the parties agree to follow this process:
- Direct resolution: The Client agrees to first contact the Practitioner directly to raise the concern and attempt to resolve it in good faith. The parties will make a genuine effort to reach resolution within 30 days of the concern being raised.
- Mediation: If direct resolution is not reached, the parties agree to submit the dispute to a neutral mediator before pursuing any legal action. The costs of mediation shall be shared equally between both parties.
- Legal proceedings: Only if mediation fails shall either party pursue resolution through the courts. Any such proceedings shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.
12. Governing Law
This Agreement is governed exclusively by the laws of Switzerland. The place of jurisdiction is Zurich, Switzerland.
13. Amendments to this Agreement
The Practitioner reserves the right to update these Terms and Conditions from time to time. The version in effect at the time of booking is the binding version for that engagement.
14. Severability
If any clause of this Agreement is found to be invalid or unenforceable, the remaining clauses shall continue in full force and effect.
By completing your booking and payment, you confirm that you have read, understood, and agreed to this Agreement in its entirety.
Prices are listed in CHF and processed via Stripe. EUR and USD equivalents are calculated at the time of payment based on current exchange rates. Need a payment plan? It's selected at checkout — instructions are on the booking page for each tier.
Last updated: April 2026